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Full Version: Same Problem Plaguing All Linux Sites
Linuxhelp > Support > Technical Support
imsam
The problem is too many questions... not enough answers. I guess the real Linux pros are too busy helping Linus tweak the kernel. Nobody's answering these relatively simple questions.

One thing we all have to do is help these sites attract some Linux savvy users answer these questions otherwise people like me -- Linux newbies -- will have trouble getting off the ground.
Neuromancer
I totally agree . The thing where Windows beats linux easely is homogenity and lenght on information . My last question must be such a simple question to answer and I found my self spending aout 13 hours to figure it out and I did it my self because I couldn't find any answers on the net . Now I have a new question and this one seems even more complicated then my last one , let's see how many months before I'll find an answer to that one .
Corey
Well, we as linux users our self spend hours and hours of our own free time helping others in need. A quick run through this entire website and you can see how much time and effort was put into it from Joey and the rest of the linuxhelp.ca crew. I can't even begin to calculate how much time I've spent on guides, documentation, one on one technical support, etc. We don't charge a cent for it, and actually, i rather enjoy it.

Support for linux is much like the open source software itself. Developers create software and release it free in the hopes that other people will pick it up, improve on it or release something better, which adds to all the software out there. Well, support works the same way. I started with this linux thing as a newbie, people spent time and effort helping me, and in turn, I spend a lot of time helping other people. Eventually, many of the people I've attempted to help here will hopefully come back some day and share their new knowledge with other new users. It's all give and take, without the support of everyone, then of course it will fall apart.

Please don't think I am flaming you, because I really am not. I do agree that there are many questions that go un-answered for various reasons. For example, I don't have much experience with grub, so I cannot help in that department, but hopefully someone will come by and help neuromancer with his problem, and later on he/she returns to help someone else.
chrisw
i want to start off by saying...im not what so ever bashing the linux newbies...just wanting to give a little advice and encouragement

I started out the same way...newbie newbie newbie...
Installed linux....re-installed linux.......re-installed linux
did i mention i re-installed linux the record is 6-8 times
in 1 day....can you say newb.....

oh ya did i mention i burnt my video card and monitor
overclocking those really bite....had to go buy new
video card/monitor.....

linux has gotten pretty good these past few years....
i started with RH 5.1 and that was really crappy compared
to versions now....and i must say the support has
gotten better over the years too...yet it is still hard
to find GOOD help when you need it....and too
dont be afraid to read the docs...you WILL be suprised
to find they are rather easy to understand and follow....

i figured i better learn it better than what i had back in
the redhat 5.1 days...so i jumped in and tried to re-compile
my kernel.....YUCK...but practices makes better learning...
ya i asked for help but i mainly tried to read the docs...
and books if i had some....so its always better to try to read
the docs and books and having some little idea to what is going
on before you jump and ask for help....
because it does get old ready the help stuff about ....

help...i just installed linux and what do i do next stuff....

not that i mind but it gets old sometimes....

another good place to start is the guides section of this site
i must say its a good guide section....
this is where i got my start and learned quite a bit from it...

i will be working on updating several guides and having
them posted for new linux users and experienced ones
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