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> Linux Server - Can't get FTP site to work - IP Address Issue?
SSP
post Dec 10 2008, 06:28 PM
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Okay, I don't know really anything about Linux but my old tech person, who I can't seem to find, set us up with Linux on our server. I have a FTP site that I was told is ran by Apache on our server. I have an account at DNSExit for the address 123ssp.com. My customers started complaining that they can't get to my FTP site. I also can't connect remotely to my PC at work now. In the past this has been an issue with an IP address changing according to my old tech. I have some notes to see if the Apache service is running and it is. I am presuming it is again an IP address issue but I don't know where to start. I checked my IP address on the server and it starts with a 192 number. The IP address in my DNSExit account shows a completely different number starting with a 67. I know this is due to the fact that I have a Linksys router but have no idea how to find the actual IP address [not the router 192 number] on the server. Does this sound like something someone can help direct me in a quick fashion?

Thank you for your help
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michaelk
post Dec 10 2008, 08:36 PM
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Your sever is on a local LAN with a private IP address of 192.168.x.x. Your ISP provides a dynamic IP address which is the 67.x.x.x number. This 67 number is the WAN IP address of the router.
DNSexit basically provides a DNS service which always points your URL i.e. 123ssp.com to your public IP address. There probably is a program that runs on the server which will update DNSexit
at a set interval with your WAN IP address.

Then when someone types in your URL i.e 123ssp.com it will automatically point to your WAN IP address i.e 67.x.x.x. the router will then forward the request to your server. The quickest method to find your WAN ip address is type in whatismyip.com in your browser from the server. The address that is now associated with 123ssp.com is 67.52.236.117. I found this out by using the ping command in a console window. If this address does not match what is displayed by whatismyip.com then your client program may not be running. I am not familiar with DNSexit so I do not know anything about its client program.

I asume that everything still works on your local network. I do not know what you mean by RDC IP address but it would be best to go back to the original configuration. Once you know your public
IP address you should be able to enter it into the browser on an outside computer and see your site. You will also need to provide some additional details on how you connect remotely to your PC
at work.

Without knowing the linux distribution / version it will be difficult to provide exact "directions".
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SSP
post Dec 11 2008, 08:41 AM
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Hi Michael. I have gone to "whatismyip.com" from the Linux server and it comes up with 74.87.232.73. Would it be that different from the 67.52.236.117 number you provided earlier? That seems strange to me as I would think it would follow the 67.52.236. and only the last digits would change. When I check my router that is what it shows as my Internet IP Address.

Yes, everything still works on the local network. I changed the RDC IP address back to the original configuration. The 74.87.232.73 took me to my router when I typed it into the web browser.

I'll check on the DNSexit client to see if I have it or if it is running. Where would I find the client on the server [I went to Add/Remove programs to see if it was listed and I didn't see anything for DNSexit client but I'm not sure that is where I should be looking]. The only thing I saw with any type of DNS in the name was "DNS Name Server" under the "servers" category and it was not checked. I'm am presuming this will allow me to use a name instead of an IP address and it would point to the name of the server so it wouldn't rely on having to find the IP address - but again I'm guessing.

I connect from home using the Remote Desktop Connection. My tech had made a file called 123ssp.RDP. I just double click on it and it prompts me for a username and password. It gets to that point at home now but when I type in the username and password they do not work. I have not changed my username and password so I know they are still good since I use those to connect to my router all the time [just a minute ago when checking the Internet IP address]. It connects me directly to my PC at the office so it is as if I'm working right at work.

I'm not sure how to check my version of Linux. I did a Google search and found that I could run uname -a and it came up with the following:
Linux localhost.localdomain 2.6.9-42.0.3.ELsmp #1 SMP Fri Oct 6 06:21:39 CDT 2006 i686 i686 i386 GNU/Linux

Is that what you needed? Do you know another command I can use? I tried cat/etc -release and "cat/etc" -release, which was another suggestion and it wouldn't work.

Thanks.
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