Printable Version of Topic

Click here to view this topic in its original format

Linuxhelp _ Technical Support _ brand new puter

Posted by: shelby Feb 6 2009, 12:13 PM

I just got a laptop in the mail yesterday and it has linux on it.. when I went to turn it on it went through all the data pages. But then it gives me a prompt that says [root@localhost/]# and I have no idea what im supposed to type to get it to start up.. I will send the puter back if I have to but im hoping someone might know what I should do. Please help! and ty for your time. smile.gif

Posted by: arochester Feb 6 2009, 12:27 PM

What distro (variety of Linux) has it got? Have you tried the command (which doesn't always work!) : startx

Posted by: shelby Feb 6 2009, 04:43 PM

QUOTE (arochester @ Feb 6 2009, 12:27 PM) *
What distro (variety of Linux) has it got? Have you tried the command (which doesn't always work!) : startx

i tried that and it said bad command and this is what it said when i put in uname -a Linuxlocalhost, Localdomain 2.6.25.41p #10 Fri Aug 1 13:14:24 CST 2008 i686 i686 i386 GNU/Linux
so any ideas?

Posted by: shelby Feb 6 2009, 06:19 PM

QUOTE (shelby @ Feb 6 2009, 04:43 PM) *
i tried that and it said bad command and this is what it said when i put in uname -a Linuxlocalhost, Localdomain 2.6.25.41p #10 Fri Aug 1 13:14:24 CST 2008 i686 i686 i386 GNU/Linux
so any ideas?

how do i find out what distro it is? it has not once went to the desktop. i will send it back if i cant find out whats wrong with it just thought it was worht a try.

Posted by: michaelk Feb 6 2009, 09:17 PM

If it came in the mail I assume you ordered it online. Do you know what you purchased?
What is the make / model of the laptop?
linpus and ubuntu are preinstalled on many laptops.

Post the output of the commant
cat /proc/version
and
cat /etc/issue

Posted by: shelby Feb 7 2009, 08:56 AM

QUOTE (michaelk @ Feb 6 2009, 09:17 PM) *
If it came in the mail I assume you ordered it online. Do you know what you purchased?
What is the make / model of the laptop?
linpus and ubuntu are preinstalled on many laptops.

Post the output of the commant
cat /proc/version
and
cat /etc/issue

this is what I have Acer eMachines 2.00GHz Intel Notebook w/ Webcam
after I typed in what you said to it read this..linux version 2.6.25.41p. (root@localhost.locaildomain) (gcc version 4.1.2 20070925
(Red Hat 4/1/2-33)) #10 Fri Aug 1 13:14:24 CST2008
then when I typed issue it read this...Linpus (Tettnang) Kernal \r or an \m

look forward to your reply smile.gif

Posted by: michaelk Feb 7 2009, 04:35 PM

Ok so it it Linpus.
http://www.linpus.com/

The startx command is in the /usr/bin directory. Try
/usr/bin/startx

Post any errors.

Posted by: shelby Feb 7 2009, 05:47 PM

QUOTE (michaelk @ Feb 7 2009, 04:35 PM) *
Ok so it it Linpus.
http://www.linpus.com/

The startx command is in the /usr/bin directory. Try
/usr/bin/startx

Post any errors.

it read sh: /usr/bin/startx no such file or directory
then when i typed it with spaces in between it read sh: /usr: is a directory
I went to that web site but couldnt figure out how to find what i needed since it hasnt even gone to the startup screen (desktop) would this be better if I gave you my im address?

Posted by: michaelk Feb 8 2009, 08:36 AM

Public forums are designed to help everyone and so emails and IM are discouraged. It appears that X may not of been installed.
If the following command does not ouput anything .
ls /usr/bin/Xorg

I am not familiar with linpus so not sure what is the next step. Did you receive and CDs or documentation with this laptop?

Posted by: shelby Feb 8 2009, 09:00 AM

QUOTE (michaelk @ Feb 8 2009, 08:36 AM) *
Public forums are designed to help everyone and so emails and IM are discouraged. It appears that X may not of been installed.
If the following command does not ouput anything .
ls /usr/bin/Xorg

I am not familiar with linpus so not sure what is the next step. Did you receive and CDs or documentation with this laptop?

i did recieve a cd but it doesnt do anything sad.gif and I tried what you said and it said the same ...

Posted by: michaelk Feb 9 2009, 06:38 PM

So x does not seem to be installed. Did you boot up the computer with the CD or did you stick the disk into the drive.
Try booting up with the CD and hopefully there is a reinstall mode.

Posted by: shelby Feb 9 2009, 06:53 PM

QUOTE (michaelk @ Feb 9 2009, 06:38 PM) *
So x does not seem to be installed. Did you boot up the computer with the CD or did you stick the disk into the drive.
Try booting up with the CD and hopefully there is a reinstall mode.

i tried bootin up with it and it did nothing...it wont even give me a menu.. or a thing sayin its reading the disc just the same data same screen.. looks like the dos screen on windows

Posted by: bblin Feb 10 2009, 09:21 AM

QUOTE (shelby @ Feb 10 2009, 12:53 AM) *
i tried bootin up with it and it did nothing...it wont even give me a menu.. or a thing sayin its reading the disc just the same data same screen.. looks like the dos screen on windows


The Asus eMachines Linux has a desktop included and should not stop with a command prompt.
Someone has bricked it, or you must have a very bad luck and got a corrupted example.

You should have 2 CD,s with recovery images, but to boot them you must press F2 before it boot linux and change the boot device
to the cd. (eMachine Recovery Management CD)

I think you shall contact the seller and tell them the machine did not boot, and they have to help you.

Posted by: shelby Feb 10 2009, 10:58 AM

QUOTE (bblin @ Feb 10 2009, 09:21 AM) *
The Asus eMachines Linux has a desktop included and should not stop with a command prompt.
Someone has bricked it, or you must have a very bad luck and got a corrupted example.

You should have 2 CD,s with recovery images, but to boot them you must press F2 before it boot linux and change the boot device
to the cd. (eMachine Recovery Management CD)

I think you shall contact the seller and tell them the machine did not boot, and they have to help you.

yeah I only got one cd and when I hit F2 it wouldnt let me do anything to change anything so I guess I got a bad one... so I am sending it back sad.gif
thank you for tryin to help..xxx

Powered by Invision Power Board (http://www.invisionboard.com)
© Invision Power Services (http://www.invisionpower.com)