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Linuxhelp _ Hardware Support _ Hardware Support

Posted by: Corey Feb 17 2005, 05:15 PM

In order to get accurate, and useful replies to your question, you need to provide as much information about your problem as possible.

Instructions for...

All Devices
Please provide the output of "dmesg" (at least the lines relating to the hardware in question) and the output of "lsmod".

USB Devices
1 - Disconnect the device, and reboot your system (or turn it on)
2 - Open a terminal, and type "su -" (no quotes) to gain temporary root privileges
3 - Run the following command "tail -f /var/log/messages" (again, no quotes)
4 - Plug the USB device into your computer
5 - Provide any output on the terminal as part of your post
5 - Run "lsmod" and "lsusb" and provide the output in your post

PCI Devices
Please provide the output of "lspci"

In General
Obviously, you should also provide information such as the distribution you are using, the kernel version (if you know it) and any relevant product codes
for the hardware. eg, "The onboard audion on my motherboard isnt working" is not very helpful, but "the onboard audio on my Chaintech 7KJD isnt working"
is much more useful.

It is far better to provide us with too much information, than too little

Revised 22/05/2006 by DS2K3

Posted by: fullur May 26 2006, 12:58 AM

How do I find the output of my boot log? I saw some sort of error relating to captive-ntfs while it was starting up, but it dissappeared before I could read the whole thing.

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