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Linuxhelp _ Hardware Support _ Problems detecting hard drive

Posted by: tje917 Mar 7 2018, 07:59 PM

I'm have been successfully running Linux Mint on this computer for several years now -- currently I've been using Linux Mint 18.3.

This problem began when my system suddently was not detecting my ssd hard drive. In the BIOS settings it said I had no hard drive and the computer would not boot.

I opened the computer and unplugged and then reseated the hard drive and connections and now my hard drive does (usually, but not always) appear as the hard drive in BIOS setings.

I can start the system with a Live Linux Mint USB. I've tried fdisk -l and testdrive, and the hard drive doesn't appear at all.

Posted by: michaelk Mar 8 2018, 10:21 AM

Could be several problems related to the drive not being detected.

I assume that this is a SATA drive but have you tried plugging it into a different port? You could have a motherboard problem. As suggested elsewhere you could try plugging the drive via a SATA/USB adapter to see if there is a SATA controller problem.

You do not mention the drive's manufacture but there usually some type of diagnostic tool you download and run although they might be for DOS/Windows.

You can run smartctl to see if SMART is detecting any problems.

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